Privacy Policy

Hunt Club Auto Care and Sales Inc. ("we", "our", "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect information when you:

• Visit our website
• Contact us online, by phone, or in person
• Use our services
• Visit our dealership property
• Submit forms, applications, or service requests

By using our website, visiting our dealership, or using our services, you agree to the terms of this Privacy Policy.

1. Scope of This Policy

• Our website
• Our dealership location
• Our service department
• Our financing / credit application process
• Phone, email, SMS, and online communication
• Video surveillance on our property

This policy applies to all customers, visitors, and users of our services.

2. Information We Collect

We may collect personal information when you interact with us.

Information you provide

• Fill out a contact form
• Submit a financing application
• Request vehicle information
• Book service
• Visit the dealership
• Call or email us
• Complete paperwork in person

Information may include:

• Name
• Phone number
• Email address
• Address
• Driver’s licence information (if required)
• Employment information
• Financial information (for financing applications)
• Vehicle information
• Any information you choose to provide

We only collect information necessary to provide our services.

3. Information Collected Automatically (Website Tracking)

When you visit our website, we may automatically collect technical data such as:

• IP address
• Browser type
• Device type
• Pages visited
• Time spent on the website
• Referral source

This may be collected using:

• Cookies
• Analytics tools
• Advertising tracking tools
• Security systems

We use this information to improve our website and services.

4. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

• Improve performance
• Remember preferences
• Measure traffic
• Show advertisements
• Detect fraud or abuse

We may use third-party services such as:

• Google Analytics
• Google Ads
• Meta / Facebook Pixel
• Cloudflare
• Website hosting providers

You can disable cookies in your browser settings, but some features may not work correctly.

5. Use of Information

We may use your information to:

• Respond to inquiries
• Provide vehicle sales services
• Provide repair or maintenance services
• Process financing or credit applications
• Contact you regarding your request
• Send service reminders
• Send promotions (where allowed by law)
• Improve our business operations
• Prevent fraud
• Comply with legal requirements

We do not sell personal information.

6. Sharing of Information

We may share information when necessary with:

• Financing companies or lenders
• Warranty providers
• Parts or service suppliers
• Website and IT providers
• Marketing providers
• Payment processors
• Legal or regulatory authorities

Information is shared only as required to provide services or comply with the law.

7. Consent to Collection and Use

By using our website, contacting us, visiting our dealership, or using our services, you consent to the collection, use, and disclosure of your information as described in this policy.

If you do not agree with this policy, you should not use our website or services.

8. Video Surveillance (CCTV Policy)

For security, safety, and business protection, our dealership premises may be monitored by video surveillance.

Cameras may be used in areas such as:

• Parking lot
• Showroom
• Service reception
• Exterior entrances
• Service bays
• Waiting areas
• Office areas open to the public

Surveillance may be used to:

• Protect customers and staff
• Prevent theft or damage
• Investigate incidents
• Maintain safety
• Comply with insurance or legal requirements

Video recordings may be stored for a limited period and may be provided to law enforcement or insurance companies if required.

By entering our property, you consent to video surveillance.

9. In-Person Dealership Services

When you visit or use services at our dealership, we may collect information necessary to:

• Prepare invoices
• Complete repair orders
• Process vehicle sales
• Arrange financing
• Verify identity
• Provide warranty services
• Maintain service records

This information may be stored electronically or on paper.

10. Email, Phone, and SMS Communication

If you contact us or provide your contact information, we may contact you regarding:

• Your inquiry
• Vehicle availability
• Service reminders
• Financing applications
• Promotions or offers

You may request to stop receiving marketing messages at any time.

11. Data Security

We take reasonable steps to protect your information, including:

• Secure systems
• Limited access to data
• Password protection
• Monitoring and security controls

However, no system is completely secure.

Use of our website and services is at your own risk.

12. Third-Party Websites

Our website may contain links to other websites.

We are not responsible for the privacy practices of third-party sites.

Please review their policies separately.

13. Children’s Privacy

Our website and services are not intended for children under 13.

We do not knowingly collect personal information from children.

14. Your Rights (Canada / Ontario)

You may request to:

• Access your information
• Correct your information
• Request deletion where permitted by law

Requests may be subject to legal or business record requirements.

15. Changes to This Policy

We may update this Privacy Policy at any time.

Changes will be posted on this page with the updated date.

Continued use of our website or services means you accept the updated policy.

16. Contact Information